This repair is easy to diagnose. If your Xbox 360 system is exhibiting any of the following symptoms, it typically needs a new DVD drive:
Upon purchasing this repair, send us your system only: Cables, controllers and any extra accessories are not needed. Please be mindful to properly pad & protect your broken system so no further damage occurs during shipping. If any media is stuck inside the system please mark that on the receipt so we can ensure it is returned. Include a copy of your receipt in the box and send it to:
c/o Repair Center
6051 Transit Rd
Depew, NY 14043
Upon receipt of your package our technicians will examine, further diagnose if necessary, repair and send it back to you upon completion. Return Postage is included in all our repairs. If we determine that a lower cost repair is needed, your system will be fixed, you will be issued a refund for the difference and the system will be returned. If the system is not repairable or another repair is needed, our technicians will contact you regarding your options. If you chose to deny the repair you will be issued a refund minus the cost of return shipping and the system will be returned. If we do not receive return correspondance within 30 days of initial contact, we will assume that you do not want the broken system returned. If for any reason you don't want your item returned, you will receive a full refund and we will recycle it through an environmentally sensitive electronics recycling center. This ensures that harmful materials are kept out of landfills and disposed of in the correct fashion.
Oogie Games LLC is not responsible for any damage or voiding of any warranty as a result of repair services. Services performed for You by Oogie Games LLC are non-refundable after performed. Limitation of Remedy: To the extent permitted by law, you agree that Oogie Games LLC's total liability for damages related to its services is limted to the toal amount you pay for the services, and you release Oogie Games LLC from liability for any indirect, incidental, special or consequential damages. Oogie Games LLCS is not liable for loss, alteration, or corruption of any data or loss of any media from your product.
All repairs come with a 90 Day Warranty. Warranty starts from the day of shipment back to the customer. If the same issue occurs within 90 days, please contact the technicians who will arrange for the item to be shipped back to Oogie Games LLC, diagnosed, repaired and returned to the customer at our expense. If the system is deemed irreparable after the 2nd attempt, a full refund will be issued minus the initial cost of shipping.